1. Introduction
Welcome to DateMela ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book a date session, or register as a verified partner.
2. Information We Collect
We collect several types of information to provide and improve our services safely:
- Client Information: When you book a date, we collect your full name, age, email, phone number, gender, preferred companion gender, meetup type, preferred date, time slot, and preferred location details.
- Partner/Participator Information: If you register to earn as a companion, we collect your basic details, place preferences, photos, and official government ID documents (PAN, Aadhaar, Voter ID, or DL) for strict background verification.
- Usage Data: We may collect automatic diagnostic details such as IP address, browser type, and page visit durations.
3. How We Use Your Information
We use the collected information for the following purposes:
- To facilitate, schedule, and confirm public coffee date sessions.
- To perform background checks and ID verification to ensure 100% safety of our community.
- To process payments and coordinate rewards for verified partners.
- To send booking notifications, newsletter updates, and customer support communications.
4. Data Protection & Safety
Security is our top priority. We implement appropriate technical security measures to protect your personal information:
- Government ID documents uploaded by partners are stored securely, handled confidentially, and are never shared with clients or third parties under any circumstances.
- Access to sensitive customer booking records is strictly restricted to authorized admin management.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal data. We only share information required to complete a booking (e.g., sharing companion/client first names and timing coordination details) in public, safe spaces.
6. Your Consent & Control
By using our website, you consent to our collection and processing of your details. You can request deletion or correction of your details by contacting our management support team at any time.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or data security, please contact us through our Contact Us page or email us at support@thaiwish.com.